Claiver®

The AI platform that turns conversations into business intelligence

Claiver® is WALIT’s advanced, fully autonomous AI assistant designed to elevate every interaction — from customer engagement to complex enterprise workflows.

More than a chatbot, Claiver® is a conversational AI platform capable of understanding context, integrating with business systems, and acting intelligently across B2B and B2C environments.

Technology can answer.
Understanding is what creates value.

The Problem

Today, AI-powered chat solutions are everywhere.
Most of them talk. Very few understand.

Businesses don’t struggle to find someone who can “install a chatbot.”
They struggle to find a partner who knows how to tame AI, make it reliable, scalable, and aligned with real business processes.

Without proper architecture, integration, and control, AI becomes:

• inconsistent in answers
• disconnected from enterprise systems
• hard to scale and govern
• risky from a data and compliance perspective

Our Solution

From potential to performance

Claiver® was built to transform AI from a promise into a production-ready business asset.

It combines:

• autonomous conversational intelligence
• deep system integrations
• enterprise-grade security
• real-time analytics

The result is an AI agent that doesn’t just respond, but acts, assists, and optimizes.

Why Claiver®

Built for real-world complexity

• 24/7 Autonomous Assistance
  Instant, accurate answers without human operators, eliminating delays and time limitations.
• Multilingual by Design
  Communicates fluently across languages, adapting automatically to the user’s context.
• No Pre-Packaged Answers
  Every response is generated in real time, based on meaning, not scripts.
• Massive Scalability
  Handles thousands of conversations simultaneously, removing queues and outdated ticket systems.

Customization & Integration

Your AI, your rules

Claiver® adapts to your organization, not the other way around.

• Trained on Your Knowledge
  Company documents, manuals, procedures, product catalogs, internal data.
• Commercial Proactivity Control
  Adjust Claiver® from purely informative to proactively commercial, depending on your goals.
• System Integration
  Shopify, WooCommerce, Magento, WordPress, Prestashop, Shopware, ERP, CRM, and custom APIs.
• Branded Interface
  Fully aligned with your visual identity for a consistent user experience.

Data Privacy & Security

Control comes first

Claiver® offers flexible AI architectures:

• Local open-source LLMs for maximum data control and confidentiality
• Secure cloud-based models (e.g. OpenAI) with protected data flows

Your data stays under your governance. Always.

Claiver® for B2B

Where interaction becomes operational intelligence

Claiver® was designed in one of Europe’s most industrialized regions, where B2B excellence is built on precision, reliability, and long-term relationships.

For professional users, Claiver® unlocks advanced features:

Frontend Capabilities

• Voice Commands (Speech-to-Text)
  Talk instead of typing — ideal for technicians, sales agents, and field operators.
• Image Upload for Technical Support
  Upload photos of components or machines. Claiver® analyzes them and provides guided assistance or automatically opens a support ticket.
• Feedback & Rating System
  Every interaction improves the system, increasing accuracy and efficiency over time.

Cross-Functional Features

Integration & Automation

• Direct B2B Login
  Personalized dashboards with:
  • order history and tracking
  • real-time stock
  • custom price lists
  • quote requests
  • cart creation and PDF confirmations
• ERP & CRM Connectivity
  Secure APIs connect Claiver® directly to enterprise systems.
• WhatsApp Integration
  One AI brain, one conversation history, across web and messaging channels.
• Automatic Ticket Creation
  Seamless integration with Zendesk, Freshdesk, ServiceNow, Jira Service Management, and more.

Backend & Analytics

See everything. Improve everything.

Claiver® provides a powerful dashboard with:

• real-time conversation metrics
• response times and satisfaction rates
• recurring issues and trending topics
• product- and SKU-level analytics

Data becomes insight. Insight becomes action.

B2C Applications

The voice of the brand

In consumer-facing environments, Claiver® becomes a digital layer of empathy and precision.

Integrated into e-commerce platforms, Claiver®:

• guides customers through product selection
• answers questions on sizes, materials, and features
• personalizes recommendations
• drives conversions autonomously

Used by brands in fashion, hospitality, retail, and public services.

From Industry to Healthcare

A platform that adapts

Claiver® is already active in:

• industrial after-sales support
• machinery and equipment
• e-commerce and retail
• hospitality and travel
• public institutions
• healthcare, integrated with dyalog® for patient scheduling and care coordination

Its strength lies in versatility — one platform, endless applications.

Built by WALIT

Claiver® is the result of over a decade of software excellence and six years of applied AI research.

Developed by:

• Chief AI Officers and Lead AI Engineers
• Solution Architects
• AI & DevOps Engineers
• UX/UI specialists
• Technical Project Managers

Enterprise-ready. Secure. Scalable. Human-centered.